Alison Wood Brooks: The Science Behind Great Conversations

Jay sits down with Harvard Business School professor Alison Wood Brooks, author of Talk: The Science of Conversation and the Art of Being Ourselves, to explore what makes great conversations actually work and where most of us get it wrong. Together, they unpack how to choose better topics, embrace the messiness of real dialogue, master the three stages of listening, and give compliments that genuinely connect. Alison also reveals why admitting uncertainty builds more trust than having all the answers, and shares practical conversation games you can start using right away.