S14E3: Ryan Daniels, Founder & CEO of Crosby, on Legal Services in the Age of AI

In this episode of The Room Podcast, we speak with Ryan Daniels, Founder and CEO of Crosby, an AI-first law firm rethinking how legal work gets delivered. Crosby combines AI systems with human legal expertise to provide faster, more transparent, and more scalable legal services, moving away from traditional billable hours toward outcome-driven work. Crosby is part of a broader shift in professional services, where AI is not just augmenting workflows but fundamentally reshaping how services are delivered. Instead of selling tools to lawyers, Crosby operates as a full-stack legal provider, meeting customers where trust already exists while embedding AI into the core of legal execution. In this conversation, Ryan shares the core insight behind Crosby: legal work is only partially about legal expertise, and largely about understanding business context, speed, and responsiveness. AI enables a shift where repetitive work is automated, allowing lawyers to focus on high-judgment decisions that actually impact outcomes. We also discuss: • Why selling tools to lawyers wasn’t enough and the importance of building a full-stack service This episode explores how AI is transforming professional services and why the next generation of legal companies will be built around integrated systems, speed, and aligned incentives rather than legacy workflows. Learn more about Ryan on LinkedIn and Crosby at their company website. (04:14) Crosby’s exciting news! For The Room Podcast in your inbox every week, subscribe to our newsletter. Follow us on Instagram Follow us on TikTok Check out our guide to podcasting here! Rippling and Perkins Coie. WX Productions