The Culture Delusion Everyone Regrets - Jessica Kriegel

In this insightful episode, Charles sits down with Jessica Kriegel, culture strategist, author, and former Chief Scientist of Workplace Culture at Culture Amp, to explore how values, leadership, and intentional culture drive sustainable performance in modern organizations. Jessica unpacks what workplace culture really is, challenging the idea that it's about perks or slogans, and revealing how shared behaviors and belief systems shape everything from engagement to execution. From helping companies navigate rapid growth and change to decoding why culture breaks down during moments of pressure, Jessica shares what it takes to build environments where people actually thrive. She explains how leaders can translate values into daily actions, create trust at scale, and align teams around a clear sense of purpose, without sacrificing accountability or results. Together, they dive into the future of work, why culture must evolve alongside technology, how transparency and feedback fuel high-performing teams, and why leadership today is less about control and more about connection. This conversation reframes culture as a strategic advantage, not a "soft" concept, and shows how the strongest organizations are built from the inside out. This isn't just a conversation about company culture. It's a blueprint for building workplaces people believe in, contribute to, and choose to stay part of.