Case 306: Ina & David Steiner

In 1999, Ina and David Steiner founded an online newsletter called eCommerceBytes. The couple worked hard to establish themselves as knowledgeable, trustworthy and unbiased reporters in the e-commerce industry and were well respected by their niche community. Then in 2019, eCommerceBytes received a scathing message from a Twitter user who took issue with how Ina Steiner reported on the U.S multinational e-commerce company eBay. --- Narration – Anonymous Host Research & writing – Milly Raso Creative direction – Milly Raso Production and music – Mike Migas Music – Andrew D.B.